About Us|Contact Us|Media Centre|Careers|News|Platinum Card| Blog|Client Area
Australian Visa Bureau
» Client Testimonials
The Australian Visa Bureau is highly recommended by our clients and much of our business comes from word of mouth and personal referrals.
By assigning each client a personal case worker, we are able to ensure the visa process runs as smoothly as possible with regular contact between both parties.
The Australian Visa Bureau is keen to hear from previous clients it has helped with the visa process, especially once they are settled in Australia.
On this page are just a few commendations from people who used the Visa Bureau to make their Australian dream come true. Alternatively, go to the Testimonials category of the Visa Bureau blog to see some more recent stories of happy clients!
For more reviews, Migration Agent Reviews has feedback from clients on their experiences with Visa Bureau.
How our past clients have rated our services:
Having made the decision to migrate to Australia, our family carried out some research on migration agents and decided to go with Visa Bureau.
Initial contact was made with Darren who ran through the process and informed us that we were eligible for their services.
Jennifer Fergusson was then assigned to our account and the ball was rolling, documents to fill in and various evidence to scan and send.
It was all rather overwhelming however, Jennifer made the whole process smooth and comfortable for us, keeping us informed of every step in the process.
If it hadn't had been for Jennifer and Visa Bureau handling everything, it would have been very difficult to complete the process.
A BIG thank you and very well done to Jennifer and Visa Bureau for the super service!!!!
Barry Cronin & Family
If you're travelling to Australia, I would highly recommend using Visa Bureau to sort out your visa, tax file number, bank account and pension!
It takes a few minutes to fill out the form, and you will need your passport handy. They then call you - it says it can take up to 21 days or something like that. But I got a call back the next day.
From that point they handle everything for you, with some phone call interviews...
Read the full blog post here: https://thehuntforhappinessdotcom.wordpress.com/2016/09/30/visa-bureau-australia/
In the April, 2013 issue of the Australia and New Zealand Magazine, one of our clients was featured in the magazine's regular Real Life section, in which fresh migrants to Australia give their opinion on their move to Australia and their new lives Down Under:
We were living in Ferndown, Dorset when we decided to make the move. We enlisted the help of Sue Tempany from Visa Bureau – she was excellent! We wanted to get our visa application in before the new system came in place, and because of this we were limited on time.
Sue was brilliant as she made sure no details were missed and would let us know when things had to be done. Her assistance was priceless, and I wouldn’t recommend anyone do it on their own!
Read the rest of the article here
I would like to give a massive thank you to Leonie Cotton who guided us though the many hoops that we've had to jump through. In my opinion, (and with the benefit of hindsight) her advice has been accurate, timely and constructive and I would thoroughly recommend Leonie and Visa Bureau to anyone considering using an Agent.
She has always been a phone call away and has promptly returned calls when not immediately available, even to answer my stupid questions. As with any professional service, there are fees to pay but I consider these small in the knowledge that we couldn't have done it on our own after a hard day at work, considering the level of service provided.
To read the rest of this review, please visit the Visa Bureau blog.
Firstly, I would say that Visa Bureau were outstanding in their professionalism and business ethic, by the way in which they handled my application from start to finish. From the time that I picked up the phone to inquire until the time that I received my passport in the post with my new Australian permanent residency visa in it, I have to say that I was extremely impressed with the personal service, efficiency, determination and commitment that Visa Bureau provided to me.
Visa Bureau were, as I mentioned, available at my beck and call. They made me feel so confident and reassured about everything, and they kept me posted on a weekly basis, even if they had no updates. Leonie, Matt, Lucas and the team were exceptional in the way in which they managed my application and I just cannot thank them or praise them enough for making mine and my family's dreams of Australia a reality! I could easily go through the whole process again, Visa Bureau actually made it fun!
We really are having a great time. I think you should know how fantastic Lauren was every step of the way, she became a friend, she helped me through all those months of waiting, hearing nothing.
I had regular cravings for the Aussie accent and she was always there for me. Lauren is one in a million and you are lucky to have her on your team, I truly hope we will meet one day.
I had someone stop me in the street and ask if we were going to Australia as they are thinking about it, so I gave them the Visa Bureau's e-mail address and said how fantastic you are. We can discuss my commission at another time!!
Just a quick line or two to give you our good news. Our passports & visa's were returned today, so all our original plans can go ahead and we can activate the visa's at the end of this month. We are thrilled to receive them back so early and it means we can go full steam with all of our other plans.
These are very exciting times for us and again we send thanks for helping our dream come true.
Well Brigid, this feels like goodbye. I really do feel quite sad. You have already advised and helped us beyond the call of duty which we really appreciate. You never know, if Alex our son decides to try and move over with us at a later date, our paths may cross again. We would certainly go through Visa Bureau. If ever you need a customer reference just contact us.
Kev & Trish
My husband and I would like to say a really big thank you to our agent, Kathryn Bruinsma, and the Visa Bureau for helping us to obtain our desired Visa for Australia.
Achieving the Visa in 9 months is a great result. It has been a difficult 9 months but our Agent was there to support and reassure us throughout and this made all the difference.
Completion of the skills assessment would have been impossible without the assistance of our agent and it was great to have someone to help with the Visa Forms as well. We have 2 friends who are thinking about applying to live and work in Australia & New Zealand and we have had no hesitation in recommending the Visa Bureau to them. A huge thank you again for helping to get us well on the way to achieving our dream life in Australia.
Mr P & Mrs C Cattermole.
I found the Visa Bureau very helpful and efficient with their service. The information provided to me was prompt and accurate and they helped me through the entire process of applying for a spouse visa.
I wouldn't have known where to start but the consultant (Kathryn Bruinsma) was very helpful and guided me through every step of the way.
I was concerned at first that because myself and my fiancée were living apart the visa process would be very intense and daunting but Kathryn put my mind at ease and dealt with everything as it came in, and as a result just over a month after all the information was sent to yourselves, I have my Visa.
I would recommend using the Visa Bureau to anyone looking to emigrate to another country requiring a visa. Thanks so much for your help, its much appreciated and you have been very helpful and easy to deal with.
I contacted a different company at first and they didn't really know what they were talking about. I found your company and Kathryn superb. Thanks again
Just a quick note to say many thanks in helping make our migration to Australia run smooth. We have been here now just over seven weeks and loving every minute. We have a lovely house with a pool, I've got a really cool job, Blake's enjoying school and Sam's enjoying not being in the rat race and looking after Blake and myself.
Once again thanks for all your help in assisting us and making it possible for us to live the dream.
All the best,
Alan, Sam and Blake
Thank you very much for calling me over the Christmas period to check on my visa progression, you have really helped me loads regarding this and have really gone the extra mile, so please do pass this onto your superiors as thanks from a very satisfied customer
Thanks again and have a happy new year.
Passports received this morning !!!
Thank you for all your help with our application the service from yourself and the Visa Bureau has been outstanding. We had a call from HIFX PLC last night and they were also very helpful.
Both James and myself have both said that we would recommend your services to anyone looking to migrate to Australia.
Thank you and best regards
James and Kerry
If you are looking to emigrate to Australia, you should first fill in a free no obligation Online Assessment to see if you qualify.
©Visa Bureau 2003-2017
The Australian Visa Bureau is a division of Visa Bureau Ltd, an independent UK company specialising in visa and immigration services to Australia.
Members of the Australian Visa Bureau migration casework department are registered with MARA
Visa Bureau HomeSite Map
Working Holiday Visa
Critical Changes to Partner and Prospective Marriage Visas - 01 Dec 16
Migration Seminars - 2017 Dates - 24 Oct 16
Visa Bureau at upcoming migration events - 09 Aug 16