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Australian Visa Bureau   »  Contact

Contact Australian Visa Bureau

Visa Bureau is not affiliated with the Australian Department of Immigration and Border Protection (DIBP) and is a website specialising in visa and immigration information to Australia. Visas are available from the Australian Government at a lower cost when you apply with them directly as we charge a professional fee for the service we provide as migration agents.

The Australian Visa Bureau has a range of online applications and assessments for the majority of visas to Australia. Therefore, we recommend that you complete the relevant online visa assessment as this will be the best way to get specific information regarding the visa you are interested in applying for and contact a Migration Consultant (if necessary).

For example, completing an Online Australian Skilled Migration Visa Assessment will allow a Migration Consultant to advise you on your options to emigrate as a skilled worker.

Be sure to select your preferred contact time and contact details at the end of the assessment so a Migration Consultant can ring you.

1. Instant Australian Tourist Visa

Tourists to Australia can apply online for an instant tourist visa (also known as the Electronic Travel Authority or ETA visa), before starting the journey to Australia. All tourists need an Australian visa, and ETA Visas are processed instantly and electronically linked to your passport.

Click Here to apply online for an Instant Australian Tourist Visa

ETA visas are processed instantly and linked electronically to your passport.

Through applying and paying for your ETA visa through the Australian Visa Bureau, your application will be managed through to completion by our Visa Processing Department.

Your details will be checked and confirmed as accurate by an experienced visa consultancy before your application is lodged to the Australian Government's processing system, to provide you with complete assurance that your visa will be approved without any issue.

The service also entitles you to access our 24 hour helpdesk to ensure that your tourist visa application is a seamless, simple process.

You will receive reminder emails for each ETA purchased prior to expiry ensuring you dont get caught short on a planned trip and you have full access to your ETA's details, terms and conditions via the client visa area on our website.  


The Australian Visa Bureau cannot accept walk-in clients. Appointments must be made by using the forms above, or with your migration consultant or dedicated case worker.

The Australian Visa Bureau is located at:


  • London, England

    United Kingdom

  • Office hours are from 9am to 5.30pm local time, Monday to Friday.
If your enquiry is not related to migration, visas or any of the above, please use the form below:
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** Note: If you are having technical issues with this website, please describe in detail the problem you encountered. Please tell us the name of the visa assessment, product or service you were trying to use, any error messages you received and which button you clicked before experiencing difficulties.
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