ICT Support Engineer Jobs in Australia

ICT Support Engineer - If your profession is ICT Support Engineer in accordance with the Australian and New Zealand Standard Classification of Occupations (ANZSCO) 263212 then you are currently in demand by employers in Australia.

ICT Support Engineer is NOT currently on the Medium and Long term Strategic Skills List (MLTSSL) or the Short-term Skilled Occupation List (STSOL).

It is not possible to apply for an Australian visa under the General Skilled Migration (GSM) Program.

If you are aged under 31 (or 35 in some instances) it is likely you are eligible for a Working Holiday Visa to Australia which will allow you to live and work in Australia for up to two years.

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Alternatively, if your partner or spouse has experience or is employed in one of the applications currently listed on the MLTSSL or STSOL, you may wish to consider using them as the main applicant.

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ICT Support Engineer

Develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.

Tasks:

  • scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
  • identifying variations and potential high risk areas in securing adherence to standards and procedures
  • recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
  • communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
  • assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
  • developing, conducting and providing technical guidance and training in application software and operational procedures
  • analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
  • testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
  • performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
  • creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Specialisations:

  • No data exists

Minimum Requirements:

  • No data exists

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