»   Visa Bureau: Terms of Use   »  Terms of Use - Paper-Based 600 Visitor Visa

Visa Bureau is not affiliated with the Australian Government but is an independent UK company. Australian visas are available from the Australian Government at a lower cost or for free when you apply directly. Our comprehensive visa and immigration services include immigration advice from registered migration agents, a 100% success rate, document checking and expedited visa processing.

Terms of Service

Australian Paper-Based 600 Visitor Visa

These are the Terms and Conditions under which Visa Bureau Ltd. provides processing for a paper-based 600 Visitor Visa. Please note that by making a payment online with a Visa Processing Agent, thus engaging Visa Bureau to provide you with visa processing services, you are confirming that you understand and agree to the terms and conditions of this Agreement.

Apply here for your Paper-Based 600 Visitor Visa

Definitions

Visitor Visa - required visa for people outside of Australia to travel to thecountry. Visitor visas are available to persons who intend a genuine short-term visit to Australia, up to 12 months (depending on the length of the visa they have). These are not intended for persons who wish to work or remain permanently in Australia.

Migration Consultant - means a person trained by, and employed by the Visa Bureau to asses eligibility under specific visa subclasses.

Registered Agent
– means a person registered by the Migration Agents Registration Authority

Visa Processing Agent
– means a person trained by the Visa Bureau to assist in the processing of temporary visas

Business day
- Monday to Friday 9.30am to 5.30pm GMT, excluding all UK public holidays.

Client (‘You’)
- means a person who has made a payment to Visa Bureau for the provision of an Australian visa or immigration service.

DIAC
- means the Australian Department of Immigration and Multicultural and Citizenship.

Visa Bureau
- means the Visa Bureau Ltd, trading as Visa Bureau.

MARA
- means The Migration Agents Registration Authority.

MIA
- means The Migration Institute of Australia

Registered User ('User')
- means a visitor to the Website that has been given valid access to the Visa Bureau by way of an approved username and password.

Service/Services
- means the service which you request via payment from Visa Bureau.

Visa Systems
- means Visa Bureau's licensed proprietary software which facilitates secure access for clients and registered users to multiple online software applications.

Website
- unless otherwise specified, this means the Visa Bureau website, www.visabureau.com

Online Assessment - means Visa Bureau's proprietary online software which facilitates the user to submit their details for assessment via visabureau.com.

Online Verification - means Visa Bureau's proprietary online software which facilitates secure access to clients and registered users to a number of online applications.

Personalised Migration Instructions (PMI) - means the exclusive licence to proprietary visa mapping technology used by Visa Bureau.

Website - unless otherwise specified, this means the Visa Bureau website, www.visabureau.com

1. Supply of Service

Service provided, as per the Terms and Conditions, to include:
Upon receipt of the completed visa application pack and all requested documentation, including the client's passport and a passport photograph, your request for a Visitor Visa will be processed by a Visa Bureau processing agent within 20 business days (upon receipt of the completed visa application pack and all requested documentation, including the client's passport and a passport photograph).

Your Visitor Visa grant is subject to approval from the Australian Government. If your Visitor Visa is approved, we will send confirmation via the contact details you have provided. Visa Bureau cannot accept responsibility if any or part of these details was entered incorrectly.

2. Fees

The fee for this service is £145 for a paper-based 600 Visitor Visa. This fee is non-refundable.

As multiple Visitor Visa applications are available under one transaction, the fee payer is deemed to have informed all parties applying under the application of these terms and conditions and accepts responsibility for this.

The fee is for the services stated above. You acknowledge that you are responsible for any additional fees that may be required including but not limited to, medicals, chest X-rays, court documents, couriers, certified copies, police checks, passport renewals and charges relating to the changing of Travel Plans.

Please note: While the Visa Bureau will endeavour to process the application in the shortest possible timescale, it does not provide any guarantees on how long it will take to process your visa. We strongly recommend that you do not make any travel booking until you have confirmation of your visa.

3. Processing times:

Please note: Visitors to Australia must be willing and able to abide by the visa validity and visa conditions while in Australia. The Visitor Visa processing timeframe is approximately 20 days (upon receipt of the completed visa application pack and all requested documentation, including the client's passport and a passport photograph). 

However, if any details have been entered incorrectly or the applicant has any mitigating circumstances (such as serious criminal convictions, or further medical documentation requirements), then the application may take longer.

4. Visa conditions:

Visitors to Australia must be willing and able to abide by the visa validity and conditions while in Australia.

If you do not abide by these conditions, your visa may be cancelled or you may be subject to other penalties:
Medical Conditions 

In addition to the above visa conditions, if you seek to stay in Australia for more than 6 months, you may also be asked to undergo a chest x-ray and/or medical examination. Your application for a Visitor Visa may therefore take longer to process than the usual timeframe of approximately 20 days (upon receipt of the completed visa application pack and all requested documentation, including the client's passport and a passport photograph).

Should you be from a country that the Australian government considers as having a level of risk, there is also the possibility that you will be asked to undergo a chest x-ray and/or medical examination regardless of the length of time you are intending to stay in Australia for.

Additionally, paper-based 600 Visitor Visa applicants who are over the age of 70 are required by law to meet the visa's medical requirements.  These requirements include:

Failure to meet these requirements will result in you being illegible for travel to Australia via this visa class.

5. Your Privacy

Visa Bureau's Privacy Policy governs the way Visa Bureau may use your information. Visa Bureau 's privacy policy may be viewed by clicking here.

Call Recording

To maintain the highest standards of courtesy and service, help with training purposes and ensure that we remain compliant with regulatory requirements, we may monitor or record our phone conversations with you.

6. Regulation Of The Migration Advice Profession

Under Australian law, a person who wishes to operate as a migration agent in Australia must be registered with the Migration Agents Registration Authority (MARA). Overseas agents are registered by choice.

The MARA maintains a strict Code of Conduct that is intended to regulate the conduct of migration agents. The Visa Bureau can confirm that Migration Agents who work for the Visa Bureau are registered in accordance with the code of conduct. A copy of the Code of Conduct can be found in Schedule 2 of the Migration Agents Regulations 1998. To view the Code of Conduct please click here.

A copy of the Information on the Regulation of the Migration Advice Profession can be found on the Visa Bureau website. To view the Information on the Regulation of the Migration Advice Profession please click here.

The client acknowledges that they have had access to and the opportunity to read this document in full prior to making any payment to Visa Bureau.

7. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE CLIENT AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CLIENT'S OWN RISK. SERVICES ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, ADVICE, UNINTERRUPTED ACCESS, OR SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE PROCESSSING OF VISAS AND THE RESULTS OBTAINED THROUGH THE SERVICE.

YOU ACKNOWLEDGE THAT YOU HAVE EXERCISED YOUR OWN SKILL AND KNOWLEDGE IN DETERMINING WHETHER THE SERVICE PROVIDED UNDER THIS SPECIFIC AGREEMENT MEET YOUR SPECFIC REQUIREMENTS AND YOU HAVE NOT RELIED ON ANY STATEMENTS OR REPRESENTATIONS MADE BY THE VISA BUREAU OR ITS EMPLOYEES, AGENTS, AFFILIATES, CONTENT PROVIDERS, OR RELATED COMPANIES.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

THE CLIENT SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CLIENTS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CLIENT.

NEITHER THE VISA BUREAU NOR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES, CONTENT PROVIDERS, OR RELATED COMPANIES (INDEMNIFIED PERSONS) SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR COSTS (INCLUDING LEGAL COSTS) ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE IN FULL OR IN PART.

TO THE EXTENT THAT LIABILITY CANNOT BE EXCLUDED DUE TO REASONS NEGLIGENCE OR DEFAULT ON THE PART OF THE VISA BUREAU OR INDEMNIFIED PERSONS, THE LIABILITY SHALL BE LIMITED TO THE COST OF THE SERVICE THE CLIENT HAS PROCURED FROM THE CLIENT.

THE CLIENT HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO THE SERVICE.


PLEASE DO NOT ARRANGE ANY TRAVEL TO AUSTRALIA UNTIL YOU HAVE RECEIVED EMAIL NOTIFICATION THAT YOUR VISITOR VISA REQUEST HAS BEEN APPROVED BY THE AUSTRALIAN GOVERNMENT. VISA BUREAU WILL NOT BE HELD RESPONSIBLE IN ANY CIRCUMSTANCES SHOULD A VISA NOT BE GRANTED OR SHOULD A VISA NOT BE GRANTED IN ANY GIVEN TIME.

PLEASE NOTE THAT ONCE THE VISITOR VISA IS GRANTED, IT WILL BE VALID FOR 12 MONTHS FROM THE DATE OF ISSUE AND WILL PERMIT EITHER A 6 MONTH OR 12 MONTH STAY FROM THE DATE OF EACH ENTRY, DEPENDENT ON THE LENGTH OF VISA YOU APPLIED FOR.

EVERY EFFORT HAS BEEN MADE TO ENSURE THIS AGREEMENT COMPLIES WITH CURRENT AUSTRALIAN IMMIGRATION LAW. CHANGES IN LEGISLATION CAN OCCUR AND VISA BUREAU WILL NOT BE HELD RESPONSIBLE FOR DELAYS, CANCELLATIONS, NON-ISSUANCE OF VISA AS A RESULT OF LEGISLATION CHANGES.

8. Third Parties

In the event that answers and information provided by Visa Bureau are used by you in advising third parties, please be advised that you do so at your own risk.

You agree that you will not forward information and answers provided by Visa Bureau to any third party. The Client indemnifies Visa Bureau against any loss, action, proceedings, costs, claims and damages which may be caused directly or indirectly by:
any breach by the Client of its obligations under this Agreement, OR;
reliance by any third party on any advice given by the Client, which was derived directly or indirectly from any information (including answers) obtained from Visa Bureau .

9. Affiliates/Third Party Services/Referrals

You understand that Visa Bureau may pay a commission in the form of a referral fee to any organisation that refers business to us, and by agreeing to these terms and conditions, you are acknowledging that we have disclosed these business and financial agreements to you.

In certain cases, Visa Bureau may receive royalties, commissions, referral fees and all marketing contributions from third parties where we refer users of www.visabureau.com to external websites that are not under the control of the Visa Bureau.  Visa Bureau does not accept any liability or responsibility for the services provided by a third party.  We do not endorse and shall not be held responsible or liable for any content, advertising, products or services on or available from such websites or material.

Any dealings between you and any third party advertiser or merchant mentioned or linked to by means of a hypertext link from www.visabureau.com, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between you and the relevant advertiser or merchant.  Visa Bureau will not be held responsible or liable for any loss or damage of any kind incurred as the result of any such dealings. 

10. General

In this Agreement, unless the context otherwise requires references to clauses are to clauses of this Agreement, the singular includes the plural and vice versa, where any word or phrase is defined, any other part of speech or other grammatical form of that word or phrase has a cognate meaning, and a reference to any statute, includes any amendment, consolidation, modification, enactment or reprint of it or any statute replacing it.

The Visa Bureau Website is operated and controlled in England. The validity, interpretation and performance of this Agreement will be governed by the laws of England and Wales. The Client may not assign, sub-license or otherwise transfer the benefit of this Agreement without the prior written consent of Visa Bureau.

The Client agrees that the terms and conditions of this Agreement are for the benefit of Visa Bureau and each of its employees, agents and contractors and are enforceable at the suit of any such person.

No failure or omission by either party to perform or observe the terms and condition of this Agreement will, except in relation to obligations to make payments under it:

11. Independent Legal Advice

All clients are advised that they are entitled to seek independent legal advice before entering into an agreement with Visa Bureau Ltd.

12. Governing Law and Jurisdiction
If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions.

Any contracts entered into between you, the user, and Visa Bureau shall be deemed to have been made in England and shall in all respects be governed by English Law.